How (not) to say you're sorry
Let me just start by saying this is my current favorite book - I think everyone can learn something about emotions, apologies, and sincerity by reading this epistolary tale filled with classroom drama.
First, the facts. Jack knocked over Zoe's castle, and now he is trying to write an apology letter. The story opens with a crumpled note stating "sorry," and we see Jack working through various iterations. A couple attempts later: